Terms of service

These Terms of Service govern your use of the Jocif website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms.

If you do not agree with any part of these Terms of Service, you should not use our website.

1. General Conditions

Jocif provides an online store offering men’s clothing within the United Kingdom.

By using our website, you confirm that:

  • You are at least 18 years old or using the site under supervision
  • You will not use our products or services for any unlawful purpose
  • You will not violate any applicable laws or regulations

We reserve the right to refuse service to anyone at any time for valid reasons.

2. Accuracy of Information

We aim to ensure that all information on our website is accurate and up to date. However:

  • Product descriptions, pricing, and availability may change without notice
  • We do not guarantee that all information is free from errors

We reserve the right to correct any errors or inaccuracies at any time.

3. Orders and Acceptance

When you place an order, you are making an offer to purchase a product.

We reserve the right to:

  • Accept or decline any order
  • Cancel orders due to suspected fraud or unauthorised activity
  • Limit quantities purchased per customer

If your order is cancelled after payment, a full refund will be issued.

4. Pricing and Payments

All prices are listed in GBP and include applicable taxes where required.

Payments are securely processed through PayPal. We do not store or have access to your full payment details.

By completing a purchase, you confirm that:

  • You are authorised to use the selected payment method
  • The billing information provided is accurate

5. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times:

  • Processing: 1 to 3 working days
  • Shipping: 4 to 9 days
  • Total delivery: 5 to 12 working days depending on the city

Delays may occur due to factors outside our control.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Key points:

  • 30-day return period
  • No cost returns
  • Refunds processed within 10 days after approval

Please review the full Refund Policy for complete details.

7. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Design elements

is the property of Jocif and may not be used, copied, or distributed without permission.

8. Prohibited Uses

You may not use our website:

  • For any unlawful purpose
  • To transmit harmful code or viruses
  • To attempt to gain unauthorised access to our systems
  • To interfere with the security or performance of the website

9. Limitation of Liability

To the extent permitted by law, Jocif shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays or disruptions caused by third-party services

Nothing in these terms excludes rights that cannot be excluded under UK law.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time.

Changes will take effect immediately upon being posted on the website. Continued use of the website indicates acceptance of the updated terms.

11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Jocif
111 Cricklewood Broadway
London NW2 3JG
United Kingdom

Email: support@jocif.com

Phone: +44 20 8452 0542

Customer service hours (GMT)
Monday to Friday: 09:00 – 17:00
Saturday and Sunday: Closed